Security & Privacy Policy

Jai Sol Art Ltd respects your privacy and your desire to understand how your information will be handled and used. This Security and Privacy Policy explains how we collect, use and store your information. Using your information in a way that you are comfortable with and keeping your information secure is an integral part of the luxury retail experience we provide to you. Jai Sol Art Ltd will ensure that all information-protection and customer-legislation standards are met when handling any of your personal information or securing your payment transactions.

This policy sets out the basis on any personal data we collect from you, or that you provide to us and how it will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.jaisolart.com you are accepting and consenting to the practices described in this policy.

 

Method and use of information collected

We collect and use information about you to provide you with a luxury retail experience. You provide us with your information directly when you make a purchase, sign up to become a Jai Sol Art Ltd member, enquire about artwork, subscribe to our newsletter or browse our online site.

 

Personal Data

 

Under the EU's General Data Protection Regulation ("GDPR"): Personal Data is defined as "any information relating to an identified or identifiable natural person ('data subject'); by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

 

Your rights

You have the following rights regarding our use of your personal data:

  • You can access any of your data held by us

  • You can correct any inaccurate data we hold

  • You can ask us to erase any of your data held by us

  • You can restrict the types of data we hold

  • You can object to our processing any of your personal data

  • You can ask that your data be copied or transferred to a third party

 

You can exercise any of the above rights by emailing: privacy@jaisolart.com You can exercise your right to prevent such processing by checking certain boxes in the preference centre, and even after you have consented to our processing of your personal data, you can withdraw your consent at any time by emailing privacy@jaisolart.com.

Personal data we may collect from you

 

We may collect, process and store your data when you visit our site and when you use our site to make a purchase.

 

When you visit and use our website, you consent to our obtaining and processing the following information about you:

  • Location data and online identifiers, including details of your visit to our site and the resources you access;

  • Information about your computer, including your IP address, operating system, and browser.

  • Cookies, and other information about your general internet usage.

 

This information is used for system administration and to ensure your experience is fully optimised. It is statistical, aggregated information and does not identify any specific individual. You may refuse to accept cookies from our site by activating the relevant settings in your browser. However, as certain parts of our site require the use of cookies, if you enable this setting you will be unable to access certain areas of our site or to make purchases through it.

In providing us with information through our website, you also consent to our processing this data and using it for the purposes specified by you. This may include:

  • Information you provide by filling in forms on our site our website, including information you provide when enquiring about artworks, information provided when you become a member, subscribing to our newsletter and making a purchase

  • When you write to us, we may retain a copy of your correspondence and contact details this includes correspondence by email to any Jai Sol Art Ltd email address

  • When you make a purchase through our site, we must necessarily obtain and process the following data in order to fulfil your order with us: Your name, address, billing information, and contact details

  • Payment information including credit card information

  • A record of your transactions with us and your purchase history

Securing the process and transfer of personal data and credit card information.

Jai Sol Art Ltd is hosted on the Wix.com platform, therefore the data that we collect from you will be processed by Wix.com. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com store your data on secure servers behind a firewall. 

You can be sure when making a transaction on on our website that your payment card details and personal data are being collected, processed and stored to industry best practises. All direct payment gateways offered by Wix.com and used by Jai Sol Art Ltd adhere to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the

PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Wix Stores checkout process is secured by HTTPS / TLS encryption. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers. Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1). You can find out more information about how Wix Stores manage and secure the transaction process at: https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. We will use reasonable endeavours to protect your personal data, but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long we store your personal data for

We will not store your personal data for longer than is necessary and we regularly review how and where we store any data to ensure that we meet our obligations to store data securely. In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data. The retention period varies depending on the data we hold.

 

How we use your personal data

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

  • To carry out our obligations arising from any contracts entered between you and us

  • To allow you to participate in interactive features of our service, when you choose to do so

  • To notify you about changes to our service

 

If you are an existing customer, we may use your data to contact you about similar products or services by text or email, unless you tell us otherwise. You may opt-out of these messages by:

  • Opting out of marketing communications at the time of purchase

  • Clicking the 'unsubscribe' link (and following the unsubscribe process) contained in any of our marketing communications.

  • Emailing us at privacy@jaisolart.com  

 

Disclosure of your personal data

 

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Jai Sol Art Ltd are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, our terms and conditions of sale and other agreements; or to protect the rights, property, or safety of Jai Sol Art Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Cookies Policies

What are Cookies?


Cookies are small text files stored within your internet browser, placed there by the websites you visit, or downloaded to your mobile device when you visit a website. In a similar way to many other websites, www.jaisolart.com places cookies on your browser to understand more about your visit and to help us enhance your experience. Cookies do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and providing you with content that is relevant to you. Our website uses cookies to estimate our audience size and usage pattern, to store information about your preferences, to customise our website according to your individual interests, to speed up your searches and recognise you when you return to our website. You can control the use of cookies at your individual browser level. You can modify your cookie preferences at any time.

How does www.jaisolart.com use Cookies?


Cookies aid various functions, such as keeping track of the items in your shopping bag, learning more about how you reached our site and storing your preferences so that you needn’t enter them upon every visit. Below, we have listed the types of cookies we use and the functions they support.

Essential Cookies - These are cookies our website needs to function. These cookies enable core functionality such as security, verification of identity and network management. These cookies cannot be disabled. 

Functional Cookies - These cookies allow us to remember your personalised preferences so that we can provide a more bespoke and unique online shopping experience. Each time you visit our website and use the search tool, your results will be based on previous filters you applied. We also store this information to understand more about how you use our website and which filters are important to you.

Analytics Cookies - Statistics cookies help us understand how many visitors we have to the website, how many times they visit and how many times they viewed specific webpages within our site. Although statistics cookies allow us to gather specific information about the pages that you visit and whether you visited www.jaisolart.com multiple times, we cannot use them to acquire details such as your name or address.

Marketing Cookies - Aside from setting cookies ourselves, we also allow carefully selected third parties to set cookies during your visit to our website. These organisations provide us with information on how you use www.jaisolart.com. We use these cookies to promote our newest products and latest offers to you on other websites, based on your activity at www.jaisolart.com. For example, you may see products that you viewed on www.jaisolart.com presented on other websites as you move around the internet. These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert and to help measure the effectiveness of an advertising campaign.

How can I manage my cookies?


Necessary cookies cannot be switched off, however in Cookie Settings you can withdraw consent for marketing, functional and analytics cookies. You can also manage your cookie settings by changing your browser settings so that cookies are not accepted. If you choose to switch off all non-necessary cookies, please be aware that www.jaisolart.com may no longer function as intended.

For further information about cookies, please visit the Information Commissioner’s Office webpage on cookies:
https://ico.org.uk/your-data-matters/online/cookies.

For any queries regarding your visit to www.jaisolart.com please contact privacy@jaisolart.com

 

Third Party Websites

 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Managing Marketing Preferences

At any point that you interact with us, you may be given the opportunity to opt in to receive Jai Sol Art Ltd marketing communications. We will only send you marketing communications when you have consented to receive them, and we will do so using your preferred channels of communication. 

If at any point you wish to change the way we communicate with you please contact us at privacy@jaisolart.com.

 

Complaints

If you wish to make a complaint regarding our use of your personal data, please email privacy@jaisolart.com. If you are unhappy with the way in which we have handled your complaint, you may escalate your complaint to the Information Commissioner's Office (ICO) by visiting www.ico.org.uk/concerns.

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

The Privacy Policy was last updated on 16th December 2020.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@jaisolart.com.

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Vortex Studio & Gallery

Manchester, M33 2XU

United Kingdom

Enquiries: info@jaisolart.com

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