FREQUENTLY ASKED QUESTIONS

Covid-19 update

We are currently experiencing some delays with delivery due to Covid-19.

We are aiming to get all of our artworks to you within 30 days, however, given the current climate we cannot guarantee this. We will communicate delivery timescales with you regularly to ensure you remain updated. We use a trusted professional courier who is abiding by strict social distancing delivery measures. 

 

How is authenticity of the artwork evidenced?


Authenticity is evidenced in different ways for each artwork.

Certificates of Authenticity

On delivery of your purchased artwork, you will receive a certificate of Authenticity & Provenance.

This formal document is signed and dated by Jai Sol and establishes the material existence of

Jai Sol works of art, the artist's identity, and when and where the artist created the work of art.

This certificate will also detail the style of the work, materials used, and production process that essentially attributed to the genre. ​

Certificates of Ownership

On delivery of your purchased artwork, you will also receive a certificate of ownership of the artwork. This formal document is signed and dated by Jai Sol and establishes details of the purchase, including the spec of the framed product, cost of artwork, edition number, date of purchase and

your name and full contact details​

QR Codes

As of June 2021, a select number of Jai Sol Original and Limited Edition pieces will have a hidden QR code within the artwork. When initiated with a smart device, this code links to a private page on our website where you can view and download your certificate of Authenticity and Ownership in digital format. Select works will include another code that links to a video of Jai Sol presenting the inspiration for the art.

 

For more information on this process please refer to this section of the site www.jaisolart.com/product.

 

Do you provide delivery?

Original art is ready within 16 weeks in the UK and worldwide unless specified otherwise.

Timescales for original pieces are influenced by availability of specialised framing or creations of bespoke framing or enclosure.

We will keep patrons of Original works updated throughout the purchasing and production process. Jai with his team will deliver original works in person both in Europe & Worldwide.

- Delivery of Original Works is complimentary.

 

Limited Edition artwork is ready within 14 working days by our art delivery specialists. We will give you an estimated delivery timescale once we have your delivery address. You will receive a tracking number once our courier receives your artwork so you will know when to expect your delivery. 

- Delivery of Limited Edition works in the UK is complimentary.

 

International delivery


Once you place an order with us, we will calculate delivery costs based on your delivery address. We will give you an estimated delivery timescale once you have paid our chosen courier. You will receive a tracking number so you will know when to expect your delivery.

Please rest assured your artwork will be fully insured and will arrive in perfect condition. If for any reason this is not the case please contact info@jaisolart.com, and we will rectify the situation immediately.

How do you ensure my artwork will get to me securely?


We have been creating, selling and delivering fine artworks for over 20 years. We will ensure that no matter where your artwork is being delivered that it will get there beautifully packaged and in perfect condition. It will be wrapped in a mixture of foam, cling wrap, bubble wrap and if necessary airbags and boxes.
 


What is the difference between original, editions, bespoke and customised artworks?

Original artworks are one-off creations of art from Jai Sol’s private collection.

 

Original works conveys Jai’s most personal expressions of art; these are his most authentic and valuable creations. Limited edition artworks are editions of a series of identical impressions or prints of art, limited between 3 and 16 copies. Please see below for specific details.


Unlimited edition artworks are a series of identical impressions of prints of art unlimited in quantity and size.

Bespoke artworks are one of the artworks which you have engaged jai sol to create specifically for you to feature themes, subjects and visuals of your choice.

 

Customised artworks are one-off or limited edition artworks that have been customised to complement your environment, personal tastes, style and any specific requests.

 

What quantities of editions exist for the artwork I am buying?


As described above the artworks are available in one off (original) or editions, the number of each is set out below and are also given against each artwork as showcased on this site. For ease, the total number of each range are given below:

 

20 Original - one-off masterpieces.

15 Premium - 3 editions per art.

20 Signature - 10 editions per art.

40 Popular - 60 editions per art.

Can I purchase my artwork immediately?


It is possible to buy Original, Premium, Signature & Popular artworks. We ask you to complete our enquiry forms or contact us directly via email at info@jaisolart.com.

 

Will my artwork arrived framed or not?


Yes your artwork will arrived framed as shown on the website. Bespoke framing is available, and please email us at info@jaisolart.com if you are interested in learning more about our bespoke framing or framing consultancy service. More information can be found in this section of our site www.jaisolart.com/product.

How do I buy an original?


To view Jai Sol’s entire original art masterpieces we require you to become a member, please complete the membership form, you can do that via our membership form alternatively for the original artworks that are already being showcased publicly, you can use the enquire form or email info@jaisolart.com.

Can I see the artwork in real life?


Throughout the year Jai Sol exhibits his collections. To be informed of these opportunities to view his creations in person please sign up to our newsletter at the bottom of this page. Alternatively, if you are interested in buying artwork directly from Jai Sol’s private studio, it may be possible to arrange a private viewing and meet Jai Sol. Please contact info@jaisolart.com to enquire about private viewings.
 


Returns


Unless otherwise stated all artworks are bespoke and / or personalised and are made to order. Therefore we do not accept any returns; please be sure of your decision before making a purchase. We are confident you will love your artwork. Please refer to our terms and conditions for more information.

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Vortex Studio & Gallery

Manchester, M33 2XU

United Kingdom

Enquiries: info@jaisolart.com

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